SLA

Service Level Agreement (SLA)

Swanskin Systems only work with the best systems currently available at the time of install, just like your car requires periodic servicing, so does your system. The SLA comes in many forms depending on the size, complexity and use of your system.

We care for your system in a number of ways including truck roll to site to complete a hardware and system health check for preventative maintenance and system monitoring at our operations room for predicative maintenance.

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You may require both or just one of those options. The ultimate goal is to maintain the whole system and reduce total cost of ownership over longer periods.

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Swanskin Systems is dedicated to its values and therefore pledge to achieve the best outcomes for our clients.